Shipping, Returns + Care
Free Standard Shipping (4-7 business days) on all orders over $150 to Canada and USA
STANDARD - $5.00
EXPRESS - $10.00
CANADA ZONE 2
British Columbia, Alberta, Saskatchewan, Manitoba, Quebec, Nova Scotia, New Brunswick, Prince Edward Island
STANDARD - $10.00
EXPRESS - $15.00
CANADA ZONE 3
Yukon Territory, Northwest Territories, Nunavut, Newfoundland + Labrador
STANDARD - $18.00
STANDARD WITH TRACKING - $18.00
EXPRESS WITH TRACKING - $25.00
Import taxes and duties are not included in shipping costs.
What currency are your prices listed in?
All product prices and shipping rates are in CAD.
Do you sell wholesale?
Yes, please get in touch firstname.lastname@example.org
Returns + Exchanges
If you are not satisfied with your purchase, please contact email@example.com within 14 days of receipt and return the item within 30 days.
A full return will be issued in the original payment form including return shipping fees, excluding original shipping fees.
Structural repairs are available free of charge within the first year of purchase. To receive a repair, email firstname.lastname@example.org with a photo of the damage.
Repairs will be assessed on a case-by-case basis. Damage caused by stains or accidents will not qualify.
How can I protect my suede bag?
This suede is not fragile and can stand up to a small amount of dirt and water. Even if stains appear, they will fade over time as the bag wears.
For extra protection, you can spray your bag with a suede/nubuck safe protectant that is easily found at many shoe and bag stores.